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As a leading European multi-utility company, EPH is dedicated to transforming infrastructure for a sustainable future. EPH is a key player in Europe's transition to a net-zero future, delivering reliable and sustainable energy.

Our approach covers the entire energy value chain and serves key markets such as Germany, the United Kingdom, Ireland, France, Switzerland, the Netherlands, Italy, Slovakia and the Czech Republic. This includes activities from power and heat generation and distribution to innovative gas transmission and storage.

Read more about EPH.

EP NL group policies

  • EP NL Information Security Policy and Governance 

    Our Information Security Policy and the governance around Information Security reflects EP NL’s commitment to conducting its business activities with a strong focus on protecting information, technology, and digital services to respond to continuously evolving IT environment complexity, new security threats and regulatory requirements. 
     
    In this regard the Policy highlights the following key information security principles that help us keeping our people, organisation and information safe: securing organizational security governance, performing risk assessment, adopting security policies, increasing security awareness, ensuring appropriate asset management, identity management and access control, secure connectivity and remote workplace, malware protection, threat and vulnerabilities management, monitoring and continuous risk evaluation, patch management and secure configuration, network security, cyber resilience, business continuity, trusted supply chain, physical protection, industrial control systems, human resource security as well as security in IT and ICS lifecycle. 

  • EP NL KYC Directive 

    Whilst there is no legal requirement to put in place formal procedures for evidencing the identity of EP NL business partners, in forming new business relationship or considering undertaking a significant one-off transaction, it is expected and prudent for management of EP NL Group Companies to satisfy themselves as to the identity of the parties with whom they are transacting. 

    KYC Directive outlines the process that seeks to verify and validate the business partner’s identity and suitability in order to support EP NL’s actionable decisions to mitigate financial, regulatory and reputational risk and ensure regulatory compliance. It also sets basic principles for division of powers and responsibilities concerning the performance of the KYC procedure according to the KYC Directive among EP NL Group Company’s departments and bodies including the four eyes principle. 

    Before entering into or continuing a business relationship, EP NL Group Company carefully checks its (prospective) business partners by collecting information and data from public and other reliable sources or completion of a KYC Questionnaire and provision of necessary documentation by the business partner. EP NL Group Company evaluates and verifies the information and data, checks whether the business partner is subject to sanctions and assesses whether entering into a business relationship with the business partner may constitute a risk of non-compliance in the areas of money laundering, terrorist financing or tax governance fraud. Should the KYC procedure reveal any concerns or irregularities as regards the business partner’s identity and suitability, EP NL Group Company can decide not to enter into the business relationship or undertake the business transaction. 

  • EP NL Sanction List Screening Policy 

    The purpose of the Sanction List Screening Policy is to ensure compliance of EP NL with sanctions, i.e. to ensure that EP NL and/or any of our employees does not establish or maintain business relations or processes any transactions with sanctioned persons, entities or countries. The Policy covers economic and financial sanctions, trade embargoes and other restrictive measures imposed, administered or enforced from time to time by USA, UN, EU or UK. 

    EP NL believes that sanctions are a vital tool for combatting terrorism and maintaining and/or restoring international peace and security. EP NL is committed to avoiding trade with sanctioned parties or anyone in sanctioned countries. EP NL also does not have business relationships with business partners who are known to be in violation of the principles underlying the Policy. EP NL’s golden rule is that it would rather lose a particular business opportunity than engage in illegal or unethical conduct. 

    Screening of sanction lists is an integral part of EP NL’s Know Your Customer Directive. EP NL actively collaborates with both supervisory and legal authorities concerning the enforcement of sanction systems. EP NL reports any breach of a sanction’s regime to the appropriate authority in a timely manner and in accordance with law.  

  • EP NL Anti-Trust Law Policy 

    The purpose of the Policy is to ensure that all employees observe Anti-trust law and are aware of serious consequences that any infringement of Anti-trust laws may have. Anti-trust law comprises of legislation enacted by EU and its member states to regulate trade and commerce by preventing unlawful restraints, pricefixing, and monopolies, to promote competition and to encourage the production of quality goods and services at the lowest prices, with the primary goal of safeguarding public welfare by ensuring that consumer demands will be met by the manufacture and sale of goods at reasonable prices. 

    EP NL is committed to respecting open markets and fair competition. EP NL applies appropriate measures and procedures whenever necessary to prevent an infringement of Anti-trust law. The Policy highlights consequences that the infringement of Anti-trust law may have and describes appropriate measures, procedures and principles of conduct to be applied by EP NL, on a risk-based approach, so as to focus its effort in the area where the risk of an infringement appears to be higher. 

  • EP NL Anti-Financial Crime Policy 

    The purpose of the Anti-Financial Crime Policy is to prevent EP NL, our employees and our business partners from being exposed to financial crime covering money laundering and terrorist financing. This involves identifying the potential areas where financial crime may occur and strengthening procedures to minimize the risk, as well as complying with all legal and regulatory requirements. EP NL does not have business relationships with business partners who are known to be in violation of the principles underlying the Policy. EP NL believes that it is of utmost importance to combat financial crime and is committed to take all necessary steps to prevent such activities. EP NL’s golden rule is that it would rather lose a particular business opportunity than engage in illegal or unethical conduct. 

    The Policy sets principles for preventing financial crime, including the KYC procedure, the “four-eyes” principle and limits on cash payments and highlights the importance of business partner due diligence. The Policy also covers communication, training, concern raising, monitoring and review, as well as sanctions. 

  • EP NL Anti-Corruption and Anti-Bribery Policy 

    The purpose of the Anti-Corruption and Anti-Bribery Policy is to ensure compliance with all applicable anti‑bribery regulations and to ensure EP NL’s business is conducted in a socially responsible manner. EP NL is committed to conduct its business activities in a honest and ethical manner and expects the same of EP NL employees and business partners. EP NL and its shareholders do not tolerate any form of corruption, neither active nor passive, direct or indirect and work against corruption in all its forms. EP NL does not have business relationships with business partners who are known to be in violation of the principles underlying the Policy. EP NL’s golden rule is that it would rather lose a particular business opportunity than engage in illegal or unethical conduct. 

    The Policy sets principles for preventing corruption and bribery, including the KYC procedure and the “four-eyes” principle. The Policy strictly prohibits EP NL employees from engaging in any form of bribery (offering, promising, giving, accepting, or soliciting of an advantage as an inducement for action which is illegal or a breach of trust; this includes kickbacks, i.e. payments made in return for a business favor or an advantage), corruption (the abuse of entrusted power or position for private gain including any form of bribery) as well as facilitation payments (the payment of money or granting of other advantage to a Government Official for the purpose of expediting or facilitating the performance of a Government Official for a routine governmental action), regulates offering and accepting of gifts, hospitalities and other advantages, prohibits political contributions and sets rules for charitable contributions. The Policy also covers communication, training, concern raising, monitoring and review, as well as record keeping and sanctions. 

  • EP NL Procurement Policy 

    EP NL is committed to conducting its business with transparency and operational excellence, holding its suppliers to the same high standards. To reinforce this commitment, a rigorous screening process is applied to all material suppliers, ensuring they align with our core principles. 

    Our Procurement Policy outlines these commitments across all procurement processes, detailing the expectations for our suppliers. We encourage our suppliers to share our dedication to legal and regulatory compliance, ethical business practices, human rights and fair working conditions, health and safety, and environmental stewardship. 

  • EP NL Tax Governance Policy 

    The tax governance policy of EP NL focuses on compliance with tax legislation and the avoidance of tax risks within its business activities. The policy emphasizes the obligation of EP NL and its employees to act fairly and ethically. The organization is committed to follow tax regulations in all countries where it operates, ensuring that taxes are proportional to the business activities. EP NL aims to maintain a strong relationship with tax authorities based on mutual respect, trust and cooperation. 

    The policy provides a detailed description of roles and responsibilities, including those of the CFO and tax experts within the group. It also stipulates that external tax advisors are consulted in cases of uncertainty regarding tax obligations. Regular monitoring and evaluation of policy implementation are conducted to ensure effectiveness, with improvements promptly implemented to enhance compliance and risk management. 

  • EP NL Diversity, Equity & Inclusion Policy 

    The purpose of the Policy is: 

    • ensure that we fulfill our commitment to promote equality, diversity and inclusion among our employees;  
    • prevent and counteract all forms of unlawful discrimination; and 
    • promote equal opportunities for all employees.  

    We are committed to ensuring that our employees are representative of all sections of the society, feel respected and are able to give their best. We strive to ensure that our employees feel supported and comfortable at work.  

    We recognize that employees are the core of the company and strive to attract and retain employees with diverse skills, experience and background to provide high quality products and services. We appreciate that employees bring diverse skills and ideas to the workplace. We are also committed to opposing unlawful discrimination against employees of customers or employees of partners we work with and audiences we seek to reach. 

  • EP NL Code of Conduct

    The Code of Conduct defines our standards of behavior, managed as a practical value for our day-to-day business, ensuring a good relationship with all our stakeholders.

    The Code of Conduct defines how we treat each other, safety, our company property and company information. It also defines how we treat customers and business relations. The guidelines in this code of conduct are not without obligation; we expect all employees to comply with the rules.

    With regard to EP NL employees our basic commitments include guaranteeing equal opportunities and avoiding all forms of discrimination towards existing or potential employees, creating healthy and safe working conditions for our employees, guaranteeing freedom of association and continuous training and talent development

    In line with the Code of Conduct, our key commitments towards all our stakeholders include complying with all binding legal regulations and acting as a reliable and trustworthy partner, competing fairly and adhering to principles of transparent communication, reliable information and adequate risk management.

    We are also committed to conducting our marketing activities in a responsible and fair manner, ensuring open dialog and security of sensitive customer data.

    Concerning suppliers among key principles there is excellence, objectivity and encouragement of our suppliers to not only comply with existing laws and regulation, but also to adhere to principles similar to the ones we have implemented.

    Finally, toward communities, we are mainly bound to minimize environmental impact of our activities, maintain appropriate environmental management standards, promote human rights through acknowledging the Ten Principles of the United Nations Global Compact, and also consider social impact of our activities.

  • EP NL Whistleblower policy

    A safe working and reporting environment is crucial. Everyone must feel free to report suspected wrongdoing. This contributes to a pleasant and integer working environment.  

    Within EP NL we have taken measures that reduce the chance of incidents and reduce risks.  

    By intervening in a timely manner in the event of (suspected) wrongdoing, escalation, conflicts and illness can be prevented.  

    The Whistleblowers Policy explains what to do in case of (suspected) wrongdoing. The policy describes how the procedure works, but also what rights and obligations each person has in the process.  

    This Policy explains:  

    • what constitutes wrongdoing; 
    • when wrongdoing can be reported;  
    • to whom advice can be requested;  
    • to whom it can be reported; 
    • what the process looks like for internal and/or external reporting; and 
    • what the protection against prejudice for reporters, advisors and others involved entails. 

  • EP NL Asset Integrity Policy 

    EP NL acknowledges that the constant business challenge in the area of asset integrity management is how to balance the designing, maintenance, improvement and replacement of assets throughout their life cycle (including managing of the degradation of assets) with the costs to business, in terms of finance, time, technical standards and resources. 

    The purpose of the Policy is to outline the principles and practices that govern decisions on asset management at EP NL to ensure that EP NL responsibly manages asset integrity risks across all facilities that we design, construct or operate and thus accomplishes its mission of providing high-quality products and services in a sustainable and safe environment.  

    The Policy applies to all assets fully owned by EP NL and all aspects of each asset, including design, construction, operation, maintenance and disposal. In addition, EP NL may rely on natural assets or other assets it does not own. Where operations are supported by these assets, we will work collaboratively with the asset owners and promote the principles outlined in this Policy. 

    EP NL is committed to ensure all employees and functions of EP NL are aligned with the principles of the Policy and to ensure assets are managed in a manner that maximizes benefits, reduces risk and provides satisfactory levels of service to customers in a safe and sustainable manner. 

  • EP NL Biodiversity Policy

    Encouragement of economic and social development, respect for the environment and promotion of biodiversity are paramount corporate values for EP NL informing all of its actions.

    In this regard, the Policy confirms EP NL’s commitment to sustainable and efficient development, as promoted through other EP NL Policies, such as the Master ESG Policy or Environmental Policy, recognizing the strategic value represented by the preservation and promotion of biodiversity for all of the companies of the Group and providing a comprehensive and consistent framework of its commitments and underlying principles in the area of biodiversity.

    EP NL Group strives to prevent and minimize environmental impact, prioritizing modernization of processes and facilities, launching and maintaining the appropriate environmental management system standards and ensuring appropriate awareness among employees and business partners.

    Protecting biodiversity in the areas where the EP NL Group operates is among the goals of the EP NL Group. Potential risks in planning and operations are monitored and evaluated on a regular basis. These activities are complemented by consultations with experts, which leads to a mitigation of potential negative impacts. The EP NL Group aims to minimize the negative impact.

  • EP NL Operational Policy 

    The operational policy defines the EP NL Group’s commitments in regard to business activities and behavior that has a direct or indirect impact on the safety and efficiency.

    This Policy concerns the basic principles we follow in matters of the access to basic services to our customers in the form of affordable, high quality and reliable electricity, gas and heat supply, health and safety management of our employees, contractors, customers and all stakeholders, reliable, quality and environmentally safe operation of facilities, social impacts of our products, innovation and modernization in all our business areas of generation, transmission and distribution, emergency management, stakeholder engagement and responsible marketing.

  • EP NL Environmental Policy 

    EP NL and the fully owned subsidiaries and companies controlled by it are committed to conducting their business activities in an environmentally safe and responsible manner. To make sure that EP NL upholds this commitment to the environment, all the impacts, whether positive or negative, are monitored. EP NL aims to decrease negative impacts and to improve positive impact on the environment.

    This Policy defines EP NL’s commitment in regard to behavior that has a direct or indirect impact on the environment.

    The Environmental Policy describes basic principles we follow in terms of the climate change and carbon footprint reduction, protection of biodiversity, environmental management system, environmental impacts of the product portfolio, customer efficiency, regulatory compliance, renewable and clean energy promotion, resource and energy efficiency, waste management and end-cycle management.

  • EP NL Master ESG Policy

    This document sets out a comprehensive policy framework and basic guidelines for the EP NL Group as well as defining the core principles for sustainability related policies within the EP NL Group and its subsidiaries. Its structure embraces the most material topics related to the environmental impact, social welfare and sustainable governance practices. Other EP NL policies act as add-ins to this Master Policy.

    EP NL understands the impact of its entire portfolio on the environment. Following the basic principles of responsible behavior in the areas of environmental protection, climate change, quality standards, sustainable operations and products, resources efficiency and environmental education ensures that its business activities minimize the environmental impact of its operations and contribute to sustainable development.

    EP NL also understands the impact of its business operations in society. Following the basic principles of responsible behavior in the areas of value creation, human rights, economic and social development, access to basic services, stakeholders’ dialogue, sustainable development principles, equal opportunities, transparent communication and accountability and health and safety ensures that its business activities positively contribute to the community and sustainable development.

    Finally, with regard to governance, EP NL understands the impact of its business operations in the economic value creation. Following the basic principles of responsible behavior as regards ethics, sustainable economy, risk management, progress on goals and commitments, responsible finance and funding, management and regulatory compliance ensures that its business activities positively contribute to the economy and sustainable growth.